Product Description

A Fan or Ornithology? Well get hands on with this Bird of Prey handling day. Some of the worlds most magnificent birds are on display and you can learn how to tame them, before they tame you!

Before the handling begins you will enjoy a welcome coffee and you will spend the morning learning about all aspects of falconry, from the Falconers Knot to flying and handling these magnificent birds. In the afternoon you will move out to the countryside to fly the hawks in their natural environment, returning to the centre at about 4.30pm.

Product Details

• Amazon Sales Rank: #144552 in Toys & Games
• Brand: eXhilaration

Manufacturer's Description
A Fan or Ornithology? Well get hands on with this Bird of Prey handling day. Some of the worlds most magnificent birds are on display and you can learn how to tame them, before they tame you!

Before the handling begins you will enjoy a welcome coffee and you will spend the morning learning about all aspects of falconry, from the Falconers Knot to flying and handling these magnificent birds. In the afternoon you will move out to the countryside to fly the hawks in their natural environment, returning to the centre at about 4.30pm.

Important Information About Your Experience
We're sure you're itching to get going and book a great experience for someone special. However, to avoid confusion or disappointment later, please read the following information carefully before buying and booking your activity, as it may materially affect your choice of experience.

Please be aware that certain activities made available by eXhilaration are "high-adrenaline", which, by their nature, carry risks. eXhilaration has advised Amazon.co.uk that it has conducted health and safety assessments at activity venues in order to ensure that activities are as safe as possible. eXhilaration provides activities through Amazon.co.uk Marketplace. Amazon.co.uk does not provide or supply activities and your contract for an activity is with eXhilaration and/or the actual venue where the activity takes place.

Important Information from eXhilaration

CUSTOMER SERVICE: the eXhilaration Customer Service Centre is available to answer any questions you may have about any of the experiences you find in Amazon.co.uk Marketplace on 0870 7700066. eXhilaration team members have taken part in many of the experiences and are therefore able to offer personal advice on many of the activities detailed. eXhilaration is always pleased to hear your feedback and welcomes any comments you may have. These comments help us to ensure the quality of eXhilaration experiences remains at the highest level and help us develop new experiences throughout the year.

THE EXPERIENCE: the timing, descriptions and photographs of any experiences contained on this Web page, in the brochure, information pack or otherwise communicated are intended only to present a general idea of the experience and shall not bind eXhilaration. eXhilaration reserves the right to alter any part of the experience where such an alteration has been imposed by the operator. The experience is offered subject to availability and weather conditions, therefore eXhilaration cannot guarantee that the experience will not be withdrawn by the operator if the weather conditions on the day render the experience unsafe. The experience will then be rescheduled for another date. In the event of an experience being withdrawn by the operator (not due to adverse weather conditions) the customer or recipient will be offered an alternative location to undertake the experience. However if this is not suitable a refund will be provided subject to the eXhilaration returns policy, details of which are set out below. Session lengths are meant as an approximation only. As eXhilaration features multi-location experiences, session lengths, styles and numbers may vary from location to location. A full itinerary of any experience is available from eXhilaration Customer Service Team by calling 0870 7700066.

RESTRICTIONS: the experience is provided subject to any restrictions stated on this Web page, in the brochure or via other information provided eg: the person undertaking the experience must have a valid driving licence. A failure to comply with such a restriction will prevent the customer or recipient from undertaking the activity and in such circumstances eXhilaration is under no duty to provide an alternative experience or a refund. Please note that the recipient must provide a proof of their age if requested to do so.

THE VOUCHER: the recipient will not be permitted to commence the experience unless in possession of a valid voucher. A voucher will be deemed invalid if out of date, somebody other than the person specified wishes to undertake the experience, or the experience specified does not correspond with the experience which the customer or recipient wishes to undertake. The voucher is valid until the date specified on it. If the customer or recipient is unable to utilise the voucher before the expiry date, then upon the original voucher being returned to eXhilaration prior to the date of expiry; the payment of an administration fee of £25 and the payment of any increase in the operators fees (if applicable) the company shall reissue a voucher for the same experience, which shall be valid for a further six months.

EXCHANGES: the customer or recipient may exchange the voucher for another experience in the brochure subject to the payment of any difference in price of the experience. The customer or recipient shall not be permitted to exchange the voucher if the experience has been booked with the operator. The customer or recipient will not be allowed to exchange the voucher or be entitled to a refund in the event of losing the voucher.

MEDICAL CONDITIONS: due to the nature of some experiences, participating in an experience may be dangerous to health. Accordingly the recipient must notify both a representative of eXhilaration before ordering the experience and a representative of the operator before commencing the experience of any medical condition likely to affect them.

PRICING: the price stated on this Web page is inclusive of VAT. eXhilaration reserves the right to change prices without notice subject to eXhilaration informing the customer of the new price at the time of ordering. The customer shall pay the price in full at the time of ordering and no voucher shall be issued unless the full price has been paid.

REFUNDS AND CANCELLATIONS: eXhilaration will refund any customer in full if the gift pack is returned to eXhilaration within 14 days of purchase. After this date, eXhilaration will charge an administration fee of 25 per cent (subject to a minimum charge of £25) of the voucher price, provided the voucher has not expired and the experience had not been booked with the operator. eXhilaration reserves the right to discontinue an experience or individual operator at its own discretion and should a suitable alternative be unavailable the customer shall be entitled to a full refund. Any refunds will be payable to the purchaser of the gift and in the event of a credit card payment, will be refunded directly to the credit card used to purchase the experience. The customer or the recipient shall not receive a refund if the experience does not take place because of national war, prohibitive government regulation or anything else beyond the reasonable control of eXhilaration or the operator. If a date has been booked for the experience, then charges may apply should you wish to cancel the experience. This charge will vary from supplier to supplier and occasionally may mean you lose your booking completely if the supplier cannot fill your place on the experience.

CUSTOMER COMPLAINTS: if the customer or recipient has any complaint relating to the experience or the service provided by the operator they should be addressed to eXhilaration who will in turn address the complaint to the operator.

PERSONAL ACCIDENT INSURANCE: Personal Accident Insurance of £100,000 is included free of charge in the voucher price. Full details of the insurance cover and limitations of this insurance cover are included in the activity pack or from eXhilaration customer services. Customers/recipients are advised to check their own insurance requirements and if customer/recipients require, they should obtain their own insurance before undertaking any activity.

CANCELLATIONS: Customer may be able to claim a refund in the event that he/she is forced to cancel activity due to such matters as illness, bereavement of a close family relative and certain other exceptional circumstances. Please contact eXhilaration customer service for further details.

LIABILITY STATEMENT: eXhilaration does not act as an agent or employee for the operator. While we make every effort to monitor the service provided by the operator it does not provide any warranty or guarantee as to the performance and safety standards of the operator with regard to the experience.

Important additional information from Amazon.co.uk

Amazon.co.uk has not inspected any of the venues at which the Activities take place. Amazon.co.uk gives no representation or warranty as to the safety procedures and protections in place at any venue.

Amazon.co.uk is not an insurer. eXhilaration includes certain insurances to certain levels as part of the activity. You may, at the time of booking your activity, increase the level of insurance that is available by contacting eXhilaration and paying an additional premium. Please see below for details. You are advised to check your insurance requirements and if you require you should obtain your own insurance before participating in any of the activities.

Amazon.co.uk accepts no responsibility and shall not be held liable for any loss or damage arising directly or indirectly from the provision of the Activities in contract, tort (including negligence or breach of statutory duty) or otherwise save in the case of death or personal injury caused to a participant in the Activities by the negligence (as defined for the purposes of the Unfair Contracts Term Act 1977) of Amazon.co.uk or its employees while acting in the course of their employment.

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