Product Details

• Amazon Sales Rank: #8182 in Kitchen & Housewares
• Brand: Dyson Limited
• Model: 12620-02

Features

• 5 YEAR GUARANTEE
• BAGLESS

Manufacturer's Description
Dyson - the cleaner that doesn't lose suction. Others clog. Ours don't.

Root Cyclone™ technology - Patented Dyson technology. Doesn't clog so it doesn't lose suction. Dyson has developed a unique system that does not rely on filters or bags to separate dirt from air. Instead it uses powerful centrifugal force to spin the dirt out of the air, so there’s no clogging and no loss of suction.

Approved for allergy sufferers - All models carry the British Allergy Foundation Seal of Approval.

No running costs - lifetime and no bags to buy. Filters particles as small as cigarette smoke and no need to replace - just wash every 6 months.

5 Year Guarantee - Repeatedly tested for an equivalent 10 years of use to ensure durability. Dyson support on hand 7 days a week.

Tough durable construction - Made from the strongest materials available to withstand bumps and bashes.

Clear bin - Made from tough polycarbonate - the same material used in crash helmets - so it's strong and durable.

Clean exhaust air - Air expelled from a Dyson contains up to 150 times less mould and bacteria than the air you breathe.

Variable suction - Reduces suction so you can clean curtains, upholstery or rugs without them sticking to the cleaner.

On-board tool storage - Tools store securely on the machine so they're always on-hand.

Flat Out™ head - High-performance tool, engineered to automatically adjust for all floor surfaces - no fiddly buttons or catches to press.

Box Contents

Customer Reviews

Great with dust but not so great with hair
Somewhat surprisingly, I was thrilled to bits to get a Dyson for Christmas as I'd owned one previously and it had worked very well. Not very romantic, I know, but it it was just what I wanted. I was therefore rather disappointed to find that it doesn't pick up hairs very well.

When the marketing material sang the praises of the flat head, I was under the impression that this was an accessory, not the main all purpose head. The problem with this head is that it doesn't have a roller to pick up the hairs, so it pushes them around the carpet until you bend down to pick them up or have about five goes over them before they are sucked up. Dyson get round this by offering to sell you the turbine head, which is an extra £40, and whilst I will probably buy one, I think it's a bit much to have to buy an extra attachment so that the machine performs a very basic function. Maybe I'm just using it wrong, but in order to find out I will have to buy the user guide for £2.50! The strange thing about it is that the suction is fantastic and almost pulls the carpet off the floor, so it's great with dust and bits but somehow manages not to pick up the hairs. Just to clarify, our household has two people with shortish/shoulder length hair, one with long hair and a short haired cat, and it's the human hairs that are the problem, not the pet hairs.

I also agree with the reviewer who said that the handle can get in the way, which is also the case with the thingy that attaches the wand to the vacuum cleaner. It would be useful to be able to detach them as they can be a bit unwieldy when you want to get into nooks and crannies, and also when vacuuming stairs.

Sorry to be negative - Dysons are great machines, but this one isn't as good as the last one I had (DC08), which unfortunately broke down after about 7 years of use.

Neat & easy to use.
Have just purchased the Dyson DC19 after a few years with an upright Dyson which I found heavy and awkward to manouvre although it did have a strong suction and cleaned well. I have a home with a mix of carpeted,laminate wood floors and some cushionflor and wanted a lighter cylinder model that would easily go from one to another without having to change heads. This model so far seems great. It is very easy to manouvre, not too heavy for my bad back, cleans really well and the slim head makes getting under furniture, beds etc really easy. It has a long extending hose which saves too much bending and the tools fit simply onto the main body and not the hose like my last one where they could be easily knocked off. The cord rewind is fine and means it can be tidily stored away except that the long hose does mean it is a little awkward for storing the vacuum in a small cupboard or under the stairs.

Dyson Disappointment
Maybe I believed the hype too much, and bought my dyson on perception rather than anything else.

To a dyson novice, I thought very simply that all Dysons would be better than all existing vacuum cleaners, bearing in mind even in the sale this model is 3 times the price my last cleaner.

Anyway i got it home, expecting it would make vacuuming easier, picking up stuff no probs. Well it didn't

I have carpet, which i assumed the dyson would work it, as it said the flat head would work on all floors. This is the bit that picks up the grime. Well it might work well on wooden floors, or lino, but on carpet I just found it pushed the dirt around. This was because there were virtually no brushes on the "flat head". Ground in dirt was sucked up but not detached from the floor.

I range Dyson, and they said I need to spend even more money for it to work on Carpet!!!!!! It was already £150, and despite saying it worked on all floors, it doesn't. I have to buy the turbine head... which costs as much as a normal vacuum.

I have to be fair and say that it does have great suction, and it looks good, and a lot of grime quickly gets sucked into the cylinder.

Non the less I don't think models which come with the flat head only should be sold as suitable for carpet, unless you have clean carpets already and don't want it to pick up dirt.

I am gutted as I was looking forward to owning a Dyson so much