Product Details

• Amazon Sales Rank: #1331 in Consumer Electronics
• Brand: TomTom
• Model: 1EL0.002.05
• Released on: 2008-05-20
• Dimensions: .41 pounds
• Display size: 4.3

Manufacturer's Description
New TomTom XL LIVE IQ Routes edition has connection to the latest real-time route information, including TomTom HD Traffic, Road Angel Safety Camera Alerts, Local Search with Google and Fuel Prices so you always have access to useful and relevant information en route,saving you time, money and fuel.

Features also include:

IQ Routes technology which calculates your route based on the actual speeds measured on roads at different times of the day. This always provides you with the best route and the most realistic time of arrival.

Latest Map Guarantee Help Me! menu, Map Share - correct your map and benefit from others’ corrections.

Advanced lane guidance giving extra guidance when navigating difficult junctions.

XL LIVE Europe can also receive TomTom LIVE Services in other LIVE countries (For exact details about which countries and the coverage of the services per country please visit www.tomtom.com/live). *After a three-month trial of LIVE Services you choose whether to continue using LIVE Services at an affordable cost.

Box Contains

• TomTom XL Live IQ Routes satellite navigation system
• Easyport mount
• USB cable car charger and USB cable
• Documentation
• 3 months free subscription to Live Services

Customer Reviews

Good hardware, beware of TomTom Home
I got this because it did everything I wanted, had LIVE but wasn't as expensive as the Go models. Turned it on, found GPS very quickly and downloaded traffic updates brilliantly.

Then I did what was asked and tried to update the maps and the firmware with TomTom HOME....I have a Vista machine and it all went fine, said that it had downloaded all of the updates and latest map and then on rebooting it froze at startup, therefore making the satnav a complete brick.

I did everything TomTom support told me to do but to no avail at all. I was on the verge of sending it back as faulty when I happened to find an article which said that if you use a wireless connection for your internet, TomTom HOME has real problems updating the satnav and doesn't do it properly and therefore, you should use a wired connection to update.

I did this and, hey presto, it is working again as before.

The moral of the story....the unit is great, but TomTom HOME is awful and to avoid any problems make sure you update only with a wired connection. Hopefully TomTom will look into this and ensure that it doesn't occur in the future because it has the potential to ruin people's experience with what is a fantastic piece of kit.

XP users beware
Bought this as a replacement for a TomTom One V3, as needed Eastern European coverage, and decided that the Live services would be pretty useful too.

Unit arrived, but before Live services could be used the unit said that update was needed. So connected to computer and tried to update. Computer is a 3 year old desktop, with Windows XP, and sufficient memory capacity.

All I got was a series of error messages, and was unable to update anything. Even unable to create the suggested back up on the computer, not even an attempt at a manual back up worked.

Rang TomTom Customer services who were baffled and finally suggested that the software must be corrupt and to return to Amazon for replacement which I duly did.

Replacement arrived, but before connecting, just in case, I deleted TomTom home and all associated files from computer and re-installed first.

Same problems arose - each time I connected the updates it said were available changed, every time I tried to download updates I got an error message, it told me that there was insufficient space to download some updates and that i needed to delete files first - when i tried to delete some of the voice files for example it would then tell me there was insuffiient space to do that.

Just about to ring customer services again, when I decided to try out my sons 9 month old laptop running Windows Vista (with same antivirus and firewall as on my desktop). Updates worked fine, downloading and installing everything within 15 minutes.

Unit duly tested on the road last night, worked fine, Live services tested and impressed with them.

The moral appears to be don't try and update on an XP machine.


UPDATE 23/7/09 - re-connected several times since to get further updates, mapshare and quick GPS fix mainly - has updated quickly and without problem, again using the Vista machine.

Excellent navigation but serious issues undermine this
I would strongly advise against buying this model unless you are computer literate and have the time to deal with potential problems.

In use it works extremely well but there have been no significant improvements other than the traffic information since their Navigator 5 product - sadly no longer supported with new maps.

The issues are as follows:

Tomtom Support do not show on their site issues that reflect badly on Tomtom itself.

Tomtom Home software can make things worse because it offers the map guarantee option before you have backed up the device and installed the latest operating software.

The only way to update the device is through a very slow usb connection. A map update takes at least 2 hours. Backing up the device to the computer takes nearly as long.

The Tomtom server is underresourced and use should be avoided between 17:00 and 22:00. Server timeouts and corrupted files will otherwise result.

There is a major unresolved issue known to Tomtom where their rights protection forbids the download of the map guarantee update and the only recovery option available is to delete computer files and try 5 or 6 times before you are allowed to try again.

If you buy I suggest:

1. Exit from the Tomtom Home software before you first connect the device and back up a copy of the Tomtom drive to your desktop using Windows Explorer (etc.).

2. Run Tomtom Home but do not accept the option to use the Map Guarantee.

3. Use the Device Update option to update only the device operating system. You can get the other updates later.

4. Backup the device with the Tomtom Home software.

5. Disconnect and check that it is still working.

6. Late at night or between 10:00 and 16:00 attempt to use the Latest Map Guarantee feature.

7. If the download is corrupt (typically it says there is no room on the device) or forbidden get instructions from Tomtom Support. I found their responses prompt and accurate (cut and pasted - you need to be able to interpret them). (Basically you need to delete the Application Data and Downloaded Files and repeatedly try again until you get past the TT security block and manage a download without corruption or server timeout. This is apparently a 'known' issue without a clear resolution).

8. Disconnect and check that it is still working.

9. Backup using the Tomtom Home software.

10. Run the Tomtom Home Device Update twice and select the non 'Premium' options.

11. Backup again using the Tomtom Home software.

12. If you are still with me you will have spent many frustrating hours before having and up-to-date navigator - good luck!