Product Details

• Amazon Sales Rank: #307976 in Consumer Electronics
• Brand: Sony
• Platforms: Windows, Windows XP
• Dimensions: 14.42 pounds
• CPU: Intel Core Duo
• Hard Disk: 160GB
• Display size: 17

Customer Reviews

WHAT CAN I SAY
Laptop worked for 1 month then ceased functioning. Worse still could not back any data up as laptop overheated when trying to do anything as ambitious as burning data.
Sony helpdesk v.poor and did not seem to want to talk to me at all. But for John Lewis I would probably stil be waiting on Sony now. As it was took 3 months for Sony to fail to repair laptop aeventually got a refund. Bought Toshiba as replacement - absolutely fine and their helpdesk have been v.helpfull.

GOD AWEFUL!
After owning this laptop for just over a year now, I am in a better position to give a more accurate review. And frankly I am very dissappointed. I willl list all the problems that have occured with this laptop - please bear in mind that I do not abuse this laptop it is well looked after and whenever I take it out the house it is in a protective bag. The following problems have occured with this laptop during my ownership:
-Media center remote ceased to function
-Screw FELL OUT of the bottom casing causing a pice of trim to fall loose which I have had to tape back into place.
-Rubber feet have all but one fallen off.
-Screen surround rubs against keyboard area when closed causing scratches.
-Side trim does not fit properly.
-Side Trim eventually came loose.
-Panel mounted eject button stopped working.
-SD card readed ceased functioning
-Paint around SD card holder and internet/bluetooth switch is flaking off.
-Mute button does not always work.
-Most annoyingly the hinge snapped - The METAL hinge snapped when I was opening it one day - a mechanic put this down to metal fatigue.
-Loose trim on panel.

Is this really acceptable on a what was £1500 laptop that is one year old? When I wrote to sony - there response is "your Laptop is out of warranty so we are unwilling to fund the repair" the cost of just getting the hinge fixed is over £100! never mind the rest of it! I will offer you one piece of advice - AVOID THIS LAPTOP AND ALL SONY PRODUCTS, they really do seem to have a quality control problem at the moment - stick to Samsung, Apple, LG, Panasonic etc.

My AR11M is like my wife...
An absolute stunner, something for people to look envous at when on your arm! Also like my wife she works very hard, building websites, designing artwork, at least 12 hours a day, every day. As with 2 my previous vaio's, (unlike the previous wife!), this is another example of a tuff, for the most part well designed, "Mutt's" laptop.

Don't get me wrong, like my wife, there are a couple things they do that anoy the hell out you;

1, the left & right click mouse - mounted right on the front edge of the laptop. Lean forward to have a drink, and you find even the smallest belly has clicked something you didn't want to!
2, the on/off switch - you're looking at the screen, send your right hand over to tap that delete key and oops you've acceidentally glanced over the off button. Believe me you will learn to making that one too often!
3, it's halloween, just gone midnight and suddenly . . . "click" the case lock will jump out of it's little hidding place and scare the life out of you! The little motion eye camera in the laptop lid, very good by the way, connects directly to vaio hq, when you are just about to knod off, they send a code down the wire which releases "THE CLAW" to wake you up!

In the whole scheme of things, these are quite trivial things that give the laptop some character, like the wife banging cupboard doors when she is angry, it does make you laugh really! I wouldn't be without mine, Love & Honour, til death do us part, and that goes for the wife as well!