Product Description

The Inner Consultation, Second Edition sets out the authors' thoughts on how consulting skills, and methods of teaching them, have evolved in the 17 years since the book's first publication. It also develops the theme of 'curiosity' as the key requirement for patient-centred consulting and provides a practical consultation model with five checkpoints to work to, advice for developing skills, and suggestions for doctors to ensure they know the cues in the consultation that require their full attention. All general practitioners, GP registrars and medical professionals will find this book essential and thought-provoking reading.

Product Details

• Amazon Sales Rank: #68612 in Books
• Published on: 2004-10
• Original language: English
• Number of items: 1
• Binding: Paperback
• 275 pages

Review
"'The Inner Consultation has become one of the very few contemporary medical classics. This remarkable book focuses very clearly on both parties in the medical consultation. It is now well accepted that the consultation is the epicentre of general practice. Quality consulting makes us more effective, and makes our task both more interesting and more worthwhile. I was deeply humbled when I re-read the book so that I could prepare these words. I had forgotten quite what an astonishing book this is - how beautifully written, how wise and incisive and witty and fun it is. If you have neverread this book, you are in for a treat.' David Haslam, Chairman, Royal College of General Practitioners" 'This self help manual is obligatory for all trainees and trainers in general practice and those whose consultation skills have devolved to little more than wing and prayer. It will, as the author states boldly, enable you to consult more skilfully, more intuitively and more efficiently.A"' BMJ

Customer Reviews

Essential
There are 2 books every doctor in training needs to read before becoming a General Practitioner; Pendleton's and this one.

This book is a little hard to read and contains a large amount of information and knowledge. The first part of the book analyses the reasons why some consultations are successful and others aren't. The author explains the concept of the TWO HEADS and then proposes a structural approach to the consultation.

The five steps are not only logical and useful but they are easy to practice. Each topic is accompanied by tips to develop communication skills, mainly rapport building, empathy and influencing skills.

The final chapter of the book explore how to put all the skills in to practice.

This is a hard book to read with nearly 300 pages of dense material and can take a long time to read, but overall is incredibly useful in order to improve the satisfaction of both Doctors and patients in primary care.

Great book for a whole new look at consultations
Neighbour gives you a whole new and definitely refressing look at consultations. It looks odd at first glance, but when you practice it you will see that it works. Highly recommended for GP's, GP registrars and any medical professional, who doesn't have much time, but want his/her consultation to be more productive and interesting.

This is a valuable book for all consultants
This is a valuable book for general practitioners and consultants of all types. It offers a simple formula for a consulting 'journey' that focuses not only on transfer of understanding but also on transfer of ownership. The case illustrations and pictures are amusing and helpful.

Where the book falls down is in its rather uncritical adoption of the notions of Neural Linguistic Programming.