Product Description

This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision–making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful.

Product Details

• Amazon Sales Rank: #224454 in Books
• Published on: 2006-12-05
• Original language: English
• Number of items: 1
• Binding: Paperback
• 272 pages

From the Back Cover
Praise for Making Questions Work

"This book is an invaluable desk reference for facilitators, leaders, coaches, and anyone who wants to engage in more effective learning and decision–making conversations. It offers over 1700 rich questions that you can borrow or adapt to improve your inquiry skills, and provides clear frameworks that point to when, where, and why particular questions are most useful."
—Anne S. Davidson, consultant, Roger Schwarz & Associates, and coauthor, The Skilled Facilitator Fieldbook

"Everyone who facilitates should have this book on their desk!"
—Ingrid Bens, consultant and author, Facilitating with Ease!

"There is everything from cultural and contextual sensitivity to effective use of body language in this richly detailed and flexible facilitation text."
—Valerie Alia, professor, Leeds Metropolitan University, United Kingdom

"An indispensable, time–saving thesaurus of powerful searching questions linked to simple but powerfulframeworks for structuring workshops, meetings, interviews, and surveys."
—Allan Mees, change consultant and facilitator, Standard Life plc, Edinburgh, Scotland

"Provides facilitators and managers with a road map for group processes by building our capacity to ask the right questions in almost any situation."
—Felipe B. Alfonso, vice chairman and executive director, Asian Institute of Management Centre for Corporate Responsibility and vice chairman, Manila Electric Company, Philippines

"Strachan′s book is a must?read for facilitators who need to organize professionals and professionals who don′t think they need to be organized."
—Dr. Sam D. Shemie, Critical Care, Montreal Children′s Hospital, McGill University Health Centre, and the Canadian Council for Donation and Transplantation

About the Author
Dorothy Strachan is a partner in Strachan–Tomlinson, a process consulting firm based in Ottawa, Canada. She has been a professional facilitator since 1974. Dorothy′s practice is in three main areas: process design and facilitation, organizational interventions such as strategic planning and team development, and the creation of customized workshops and learning programs. She is the author of several publications in areas such as leadership development, facilitation, strategic planning, and effective coaching in high–performance sports. Strachan–Tomlinson has a special interest in the health sector.

Customer Reviews

Extremely practical
I have been asking people questions for the past 22 years (I am a sales person and business consultant) and so was expecting to find a couple of new tidbits in this book, but instead found an incredible wealth of insights and information. Each chapter deals with a different context in which we ask questions, and makes this book a very practical resource for anyone who needs to ask the right questions in order to serve others more optimally.