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Service Management Process Maps: Your Route to Service Excellence (IT Management Topics)Business Knowledge for IT in Retail Banking: The Complete Handbook for IT Professionals (Bizle Professional)AVG 8.5 Internet Security 3 user 2 years 8.5 (PC CD)
Service Management Process Maps: Your Route...
by Brian Johnson
Business Knowledge for IT in Retail Banking...
by Essvale Corporation Limited
£28.99
AVG 8.5 Internet Security 3 user 2 years 8....

This is what I use. Highly recommended.
SAP's Netweaver for DummiesThe Euro: The Politics of the New Global CurrencySAP GRC for Dummies
SAP's Netweaver for Dummies
by Dan Woods
£10.99
The Euro: The Politics of the New Global Cu...
by David Marsh
£17.61
SAP GRC for Dummies
by Denise Vu Broady
£12.99
NEW! Governance Risk and Compliance with SAP
Introduction to ITILManaging Successful Programmes (Stationery Office)The Long Tail: How Endless Choice is Creating Unlimited Demand
Introduction to ITIL
by Stationery Office Books
£25.00
Managing Successful Programmes (Stationery ...
by Central Computer & Telecommunications Agency

Excellent source book for programme managers
The Long Tail: How Endless Choice is Creati...
by Chris Anderson
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