Listmania!
Books for Retail
Smart Retail: Turn Your Store into a Sales PhenomenonSmart Retail: Turn Your Store into a Sales Phenomenon by Richard Hammond
Buy new: £8.47 / Used from: £6.88
I wrote this, hope you don't mind me recommending it? I've tried to fill it with practical tools on building great retail businesses and great retail careers. Feedback appreciated please!
Sam Walton : Made in America My StorySam Walton : Made in America My Story by Sam Walton
Buy new: £6.99 / Used from: £0.01
Love or hate Wal-Mart, Sam Walton was a genius - this book is his story in his own words and it's a good read as well as a valuable business tool
People Don't Buy What You SellPeople Don't Buy What You Sell by Martin Butler
Buy new: £11.04 / Used from: £7.90
Martin's book is a revelation - the link between brand and retail success has never been so clearly (or entertainingly) proved.
My Sister's a Barista: How They Made Starbucks a Home Away from HomeMy Sister's a Barista: How They Made Starbucks a Home Away from Home by John Simmons
Buy new: £4.92 / Used from: £0.99
Maybe the shine has come off Starbucks a little but this book still gives an incredible insight into building great customer experiences.
Why We Buy: The Science of ShoppingWhy We Buy: The Science of Shopping by Paco Underhill
Buy used from: £0.01
Customers are mental - this explains why. Essential reading.