 | Smart Retail: Turn Your Store into a Sales Phenomenon by Richard Hammond
Buy new: £8.48 / Used from: £6.99 I wrote this, hope you don't mind me recommending it? I've tried to fill it with practical tools on building great retail businesses and great retail careers. Feedback appreciated please!
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 | Sam Walton : Made in America My Story by Sam Walton
Buy new: £6.99 / Used from: £0.01 Love or hate Wal-Mart, Sam Walton was a genius - this book is his story in his own words and it's a good read as well as a valuable business tool
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 | People Don't Buy What You Sell by Martin Butler
Buy new: £9.77 / Used from: £8.99 Martin's book is a revelation - the link between brand and retail success has never been so clearly (or entertainingly) proved.
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 | My Sister's a Barista: How They Made Starbucks a Home Away from Home by John Simmons
Buy new: £4.93 / Used from: £0.99 Maybe the shine has come off Starbucks a little but this book still gives an incredible insight into building great customer experiences.
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 | Why We Buy: The Science of Shopping by Paco Underhill
Buy used from: £0.34 Customers are mental - this explains why. Essential reading.
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