Product Description

Everything you will ever need to know about using the telephone in business by expert sales trainer Graham Roberts-Phelps. It is divided into four sections; telephone tactics for customer satisfaction, gaining appointments, achieving better sales and credit collection by telephone.

Product Details

• Amazon Sales Rank: #2165613 in Books
• Published on: 2004-06-21
• Original language: English
• Number of items: 1
• Dimensions: .65" h x 5.90" w x 8.26" l, .86 pounds
• Binding: Paperback
• 152 pages