Product Description

Stories from Nokia, Dell, UPS, Toyota, and other companies show how firms can reduce their vulnerability to high-impact disruptions, from earthquakes to strikes, from SARS to terrorism, and use them for competitive advantage. What happens when fire strikes the manufacturing plant of the sole supplier for the brake pressure valve used in every Toyota? When a hurricane shuts down production at a Unilever plant? When Dell and Apple chip manufacturers in Taiwan take weeks to recover from an earthquake? When the U.S. Pacific ports are shut down during the Christmas rush? When terrorists strike? In "The Resilient Enterprise", Yossi Sheffi shows that companies' fortunes in the face of such business shocks depend more on choices made before the disruption than they do on actions taken in the midst of it - and that resilience benefits firms every day, disaster or no disaster. He shows how companies can build in flexibility throughout their supply chains, based on proven design principles and the right culture - balancing security, redundancy, and short-term profits. And, he shows how investments in resilience and flexibility not only reduce risk but create a competitive advantage in the increasingly volatile marketplace.

Product Details

• Amazon Sales Rank: #481788 in Books
• Published on: 2007-03-09
• Original language: English
• Number of items: 1
• Binding: Paperback
• 352 pages

Review
"The Resilient Enterprise is more than a grab bag of stories about fires, thieves, and tornadoes. It is the timely analysis of an important - and overlooked - aspect of business strategy." - George Anders, The Wall Street Journal "For managers - and mayors - who hope not to be caught flat-footed after the next Katrina, this book has much to offer." - Roger Lowenstein, the New York Times "In our enormously complex world, disruption is an inevitability and resilience a requirement. Yossi Sheffi's landmark book offers managers a comprehensive approach to preparing for what cannot be predicted." - Michael Hammer, author of Reengineering the Corporation"

About the Author
Yossi Sheffi, an international expert in supply chain management, is Professor of Engineering Systems at MIT and Director of the MIT Center for Transportation and Logistics. He has worked with leading manufacturers around the world on logistics issues and is an active entrepreneur, having founded or cofounded five companies since 1987.

Customer Reviews

Disaster preparedness advice from an expert.
A fire burns down the manufacturing plant of your key supplier, who makes parts you absolutely must have. A contractor miles away accidentally cuts a communication cable, taking your entire information system offline. A labor strike shuts down ports, and your products sit offshore for weeks. All of these scenarios have damaged companies in the past. However, today, in the post-9/11 era, terrorism has elevated your risk to entirely new levels. Is your organization ready to cope? Yossi Sheffi, an international expert in supply chain management, shows you how to determine your company's level of vulnerability, and what to do to become resilient in the face of setbacks. We recommend this book to executives who want to prepare for disaster.