Product Details

• Amazon Sales Rank: #4109 in Books
• Published on: 1986-06-01
• Original language: English
• Number of items: 1
• Binding: Paperback
• 324 pages

Synopsis
Explores listening, assertion, and conflict management skills needed for the development of effective interpersonal communications and more meaningful human relationships, with an examination of barriers to communication.

Customer Reviews

Essential for the non-assertive!
Bolton's book has many things which interested me, but particularly important was his formula for three part assertion messages. I found this good to use in situations where I needed to be assertive - but in the past had not been. In framing the messages I was able to detect and weed out the (unhelpful) influences of my parents. As a parent I found it very useful in establishing good communications with my children.

The best book on communication &reflective listening barnone
I regularly coach groups on interpersonal communication and have to admit that this book, for me, was a real gem of a find. I have read many books on interpersonal communication ... and have generally been disappointed on the coverage of reflective listening and communication barriers ... Bolton's book ... was simple, easy to understand, easy to learn and follow ... and yet dealt with fundamental communication skills that you generally only see expert coaches or counsellors use. Wonderful!

Reader new to the subject
Avoiding communication barriers, understanding different techniques of reflection and when to use them. How to be more assertive in ways that respect others and keep me healthy. I think I am very lucky to have found this book. It is improving the quality of my relationships and so changing my life.
I would like to find a video to present in groups I attend that would spark some interest in the comm skills described in this book. I so much want to open others' minds to what the book has to say.