Product Description

This work addresses the increasing strain that people and organizations, both private and public, are under. It covers themes of coherence, leadership, self-management, authentic communication, emotional virus, overcare and emotional mismanagement.

Product Details

• Amazon Sales Rank: #1238777 in Books
• Published on: 1998-12
• Original language: English
• Binding: Paperback
• 216 pages

From the Author
Taking a new look at personal and organizational effectivene
In the late '80s I was vice president of marketing for a biotech company near Silicon Valley. Our fast growth and intriguing technology made for lots of excitement in the markets we served. Unfortunately we (and many others before and since) had failed to notice how much chaos we were starting to create within our business and within our personal lives. Everything suffered, and the business never recovered. This book represents exciting research and practical technology developed over the past decade to help individuals and organizations move from chaos to coherence. With pressing issues such as Y2K, global economic turmoil, frenzied acquisitions, aging of the baby boomer population, and other nail-biting trends, it became apparent a strong approach was necessary if we were to neutralize the stress in people's lives and regain balance and hope.

In this book you will learn exciting new information about human intelligence — including how the brains in the heart, gut and head all communicate with each other to create mental static or clarity. You will learn how leading edge organizations in North America, Europe and Asia have operationalized the tools of HeartMath (our company) with great success. (The appendix of case studies is a data-hog's dream.) You will learn a four-phase approach called Inner Quality Management® that can transform your personal, team and organizational effectiveness. The book is not just theoretical, though research from the Service Profit Chain, the Brown and Leigh study of organizational climate, are pretty compelling stuff. It's also a book full of practical tools you can learn and apply right away to help you and your organization find effectiveness — with heart.

We hope you find it intriguing and inspiring. Send us your thoughts or visit the book's website. Enjoy!

Customer Reviews

An INJECTION! of hope and packed with usable information.
I'm convinced the most of us have adapted to the chaos we live in. I'm tired of being barraged by the environments where I spend most of my time. This book has given me some easy tools to help fortify my inner environment. It's kind of like having had an emotional virus vaccine. If you're a CEO, manager, salesperson, administrative support person, or factory worker, read this book. It may add some extra years to your life and prevent some unwanted physical by-products of stress, like high blood pressure!

This is the way business will be done from now on.
When I say the science behind the HeartMath System of mental-emotional management is impeccable, I ought to know what I'm talking about. I spent thousands of dollars bringing expensive consultants in to look at the Institute of HeartMath and their products. As the director of an advanced research lab responsible for finding breakthrough technologies that would help take my then 25 Billion dollar company to the 100 Billion dollar mark, it was important to make sure HeartMath was legitimate and that the products or "tools" as they were called, worked.

An immanent and respected scientist I brought in to investigate the scientific methodology applied in the Institute of HeartMath's Research Labs not only gave them a glowing bill of health, but ended up becoming a member of HeartMath's scientific advisory board. An expert in behavioral psychology I tasked to investigate the claims that IQM could enhance employee performance is now involved directly with bringing HeartMath "tools" to sports figures he consults, including a PGA pro on the current tour who is using the HeartMath "tools" to help him improve and sustain his game. People from the corporation's "University," the training arm of the company I brought in to investigate the feasibility of the application of the tools, ended up selecting HeartMath training as the exclusive stress reduction and control program, replacing all other less effective forms for corporate employees. The division who's factory I used as a test-bed for our formal scientific study ended up offering the HeartMath tools to all its employees.

Anecdotally, the young golf pro has never seen himself play better. Despite the hotly competitive environment and pressures of a young newcomer to the pro tour, he has yet to shoot a single game over par. The division that adapted the HeartMath tools factory-wide has recently been the corporation's most profitable and highest growth division, so far outperforming it's sisters that it was single handedly responsible for keeping the corporation profitable through tough economic times brought on by the recent Asian monetary crisis. I have my two favorite stories representing the best of what happened at the socio-economic extremes we tested in the scientific study: One story is about a factory worker who tells of going to a baseball game where a really offensive fan who had been heckling the players and officials all during the game started in when my factory worker's child came up to bat.

The HeartMath "enabled" factory worker said, "I was able to Freeze-Frame, and just chill-out when this person started saying things about my kid. There he was, right next to me, bad-talking my own kid. I did not hit him, I did not get arrested, and I did not miss work on Monday since I didn't go to jail." How's that for real-life from the lower strata of Maslow's hierarchy.

Contrast that with the story of the Patent Attorney who, during the study, lowered his blood pressure at the same time doubling his work output. That part of the story is astounding enough, but add to that his personal family tragedy where his premature twins lived only a few days in intensive care then died. All this happened to this young professional during the time he doubled his work output and went from hypertensive to normal blood pressure.

From Chaos To Coherence is a must read for businesses today. Responsible business leaders will read and heed it. The HeartMath tools are going to become as important to business in the remarkable times ahead as product quality assurance and meeting customer needs have in the past few years. Making quality products is no longer reserved for a few prestigious product lines, it has become players stakes in today's business game. As soon as your competition starts applying the methods and processes described in this book and embedded in the HeartMath "tools" you will have to apply or fall behind.

And what a glorious set of standards the application of the principles outlined in From Chaos To Coherence is going to provide for modern business. Imagine empowered employees who are happier, healthier and more productive. When attitudes of care and appreciation are genuinely applied within the members of your workforce, imagine what it will do to your bottom line. The health care savings are enormous and the effects on absenteeism and employee job satisfaction are potentially marvelous. But where I see the most effectiveness is in the attitude of empowered employees reflecting care and appreciation toward each other, their families, and YOUR CUSTOMERS. The effect on the bottom line of a business that walks its talk in customer satisfaction is what will set a "HeartMath empowered business" ahead of the rest. Once customers learn the experience of working with a business where the individuals care and appreciate them, customers will start to demand that experience in every transaction with every business.

Get a copy of From Chaos To Coherence and start enjoying the results on your business now.

More than a 5 star book!
Balance and Coherence in the corporate world? Ha! Then I read the book.... As an Executive Assistant with over 18 years of experience I wish that each and every Manager, Director, and VP that I have supported read this book - AND practiced the methods that Childre and Cryer describe. I will be buying copies of this book for all my "bosses".