Product Description

The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies. These provide practical, in-depth description of lean implementation, written in a conversational, easy-to-read style. Unavailable from any other single source, this work provides office managers with real-world information that will inspire their efforts and help them achieve and improve lean practices throughout their organizations.

Product Details

• Amazon Sales Rank: #158289 in Books
• Published on: 2005-01-31
• Original language: English
• Number of items: 1
• Binding: Paperback
• 128 pages

From the Back Cover
The Lean Office: Collected Practices and Cases is a compilation of articles previously published in the Productivity Press newsletter, Lean Manufacturing Advisor. These articles discuss lean implementations in non-manufacturing operations, from design to processing invoices to customer service. Most articles are written in the form of case studies. These provide practical, in-depth description of lean implementation, written in a conversational, easy-to-read style.

Customer Reviews

Great introduction to Lean
The book comprises case studies on Lean, and you'll learn a lot about what lean is about. A great introduction for the first timer and an enjoyable read. it's not entirely practical, but it'll get you thinking