Product Description

The second edition of this text continues to offer a thoughtful and supportive introduction to the diverse and complex field of people skills, but in extended and updated form. New to this edition are four completely new chapters, on decision making, influencing people and dealing with bullies, and information management. The relevance to a diverse range of occupations and environments has been strengthened still further and the references and readings have been updated throughout.

Product Details

• Amazon Sales Rank: #120143 in Books
• Published on: 2002-06-06
• Original language: English
• Binding: Paperback
• 288 pages

About the Author
NEIL THOMPSON is a director of Avenue Consulting Ltd and a visiting professor at the University of Liverpool. He is the author of many books including Understanding Social Work, Promoting Equality and Anti-Discriminatory Practice (now in its third edition).

Customer Reviews

Thompson displays his author skills again...
...in this well written, no-nonsense, jargon free book, explaining the basic skills required in providing services to people. Chapters linked to the core competences make this essential reading for anyone studying for a NVQ/SVQ in social care.

SOCIAL WORK TEXT BOOK
VERY VERY USEFUL TEXT BOOK FOR SOCIAL WORK STUDENTS. VERY USEFUL FOR COMPETENENCE SKILLS MODULE AND ALL PLACEMENTS. HOWEVER, THIS CAN ALSO BE USED IN ALL ESSAYS

Nothing to review as I didn't get the product!! Had to claim a refund.
Thoroughly dissapointed with the seller and would not ever buy from this person again. No book, no communication!!! Wouldn't give any stars but couldn't move from the page without doing so.....