Listmania!
IT Support Bookshelf
MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System, Second Edition: ... XP Operating System (Pro-Certification)MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System, Second Edition: ... XP Operating System (Pro-Certification) by Walter Glenn and Tony Northrup
Buy new: £24.59 / Used from: £30.34
Solid introduction to the world of desktop support
MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition: ... on Microsoft Windows XP (Pro-Certification)MCDST Self-Paced Training Kit (Exam 70-272): Supporting Users and Troubleshooting Desktop Applications on Microsoft® Windows® XP, Second Edition: ... on Microsoft Windows XP (Pro-Certification) by Walter Glenn and Tony Northrup
Buy new: £22.91 / Used from: £18.00
Solid introduction to the world of desktop application support
Mastering Windows Server 2003 (Mastering)Mastering Windows Server 2003 (Mastering) by Mark Minasi
Buy new: £25.65 / Used from: £19.99
The Bible of Windows Server 2003.... buy it. You won't regret it!
Mastering Windows Server 2003: Upgrade for SP1 and R2Mastering Windows Server 2003: Upgrade for SP1 and R2 by Mark Minasi
Buy new: £14.52 / Used from: £2.83
R2 update for the original Minasi classic!!!
MCSE Self Paced Training Kit: Windows Server 2003 Core Requirements (Pro-Certification)MCSE Self Paced Training Kit: Windows Server 2003 Core Requirements (Pro-Certification) by Craig Zacker
Buy used from: £170.00
Essential for those aspiring for MCSA's / MCSE's
Active Directory CookbookActive Directory Cookbook by Robbie Allen
Buy new: £26.13 / Used from: £17.95
Want to get fancy with AD?.... buy this book!
Microsoft® Windows® Scripting with WMI: Self-Paced Learning Guide: Self Paced Learning GuideMicrosoft® Windows® Scripting with WMI: Self-Paced Learning Guide: Self Paced Learning Guide by Ed Wilson
Buy new: £16.60 / Used from: £18.94
Work in a 2003 / XP environment? Well, you'll need to script at some point. This book will show you how!
CCNA 1 and 2: Companion Guide (Cisco Networking Academy Program)CCNA 1 and 2: Companion Guide (Cisco Networking Academy Program) by Inc. Cisco Systems
Buy new: £23.06 / Used from: £14.51
Don't use Cisco kit? Neither did I but it gave me a solid intro to networking! Essential stuff
IT Service Management: An Introduction Based on ITILIT Service Management: An Introduction Based on ITIL by Jan van Bon
Buy used from: £25.63
Compliment your tech skills with this great ITIL book
Unraveling: The Patient-to-Patient Guide Through a Nervous BreakdownUnraveling: The Patient-to-Patient Guide Through a Nervous Breakdown by Janine Baker
Buy new: £2.59 / Used from: £8.18
You'll probably need this after a few years in IT Support