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Managing Difficult People: A Survival Guide for Handling Any Employee
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| List Price: | £7.95 |
| Price: | £5.19 & eligible for FREE Super Saver Delivery on orders over £5. Details |
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Product Description
Middle managers are constantly plagued by pressure from senior management and the demands of their own staff members. The last thing they need are unruly employees whose chronic "negative" attitudes upset the office equilibrium. Managing Difficult People provides managers with personality profiles of the ten most common types of difficult people - from sneaky slackers to resident office tormentors. The author offers positive, proactive approaches for targeting telltale behavior and putting an end of office strife. Managing Difficult People helps readers identify and deal with personality types such as: The Bully; The Complainer or Whiner; The Procrastinator; The Know-it-All; The "No People Skills" Person; The Social Butterfly; The Rookie; The Manipulator; The Overly Sensitive Person; The Silent Type; Regardless of the situation, this book gives managers the tools they need to respond properly and take control.
Product Details
- Amazon Sales Rank: #27080 in Books
- Published on: 2005-01-28
- Original language: English
- Number of items: 1
- Binding: Paperback
- 224 pages
Editorial Reviews
About the Author
Marilyn Pincus is an author, ghostwriter and consultant to management who has written for many major publishers for business information. Her books spotlighting business success skills have been published in eight languages.
Customer Reviews
Highly Recommended!
You can learn how to handle problem employees three ways: figure it out for yourself, get a great mentor or read this book. Designed primarily for managers rather than human resources professionals, it's a handy guide to different problem personalities. Author Marilyn Pincus provides several alternative solutions for how to counter each type's negative influence on your organization. Her clear writing and thoughtful organization make the book even more useful. While author Pincus doesn't provide detailed advice on the legal and procedures aspects of employment, she does tell you when the ice is getting thin enough to seek the advice of professionals. We strongly prescribe her book to help bring managerial blood pressure readings back into the normal range.
