Product Description

Created in Excel, balanced scorecards enable you to monitor operations and tactics, while operational dashboards is a set of indicators regarding the state of a business metric or process—both features are in high demand for many large organizations. This book serves as the first guide to focus on combining the benefits of balanced scorecards, operational dashboards, performance managements, and data visualization and then implement them in Microsoft Excel.

Product Details

• Amazon Sales Rank: #32320 in Books
• Published on: 2008-12-19
• Original language: English
• Number of items: 1
• Binding: Paperback
• 480 pages

From the Back Cover

Create Balanced Scorecards and operational dashboards that drive success

Balanced Scorecards help organizations clarify their strategy, translate strategy into action, and successfully execute their strategy. Operational dashboards are critical for monitoring and managing high performance.

This book is a guide for those who define and build these business performance tools: executive sponsors, operational managers, facilitators, and Excel developers. Based on years of experience, these step–by–step methods will help you develop Balanced Scorecards and operational dashboards that drive strategic execution and operational performance.

• Write a strategic Destination Statement that clarifies your vision

• Build a Strategy Map illustrating strategic objectives and the causal links that drive success

• Map operational processes to identify leverage points with the greatest impact

• Identify the "critical few" metrics that drive and measure success

• Gain buy–in with Tactical Action Plans and Implementation Plans

• Build impressive, dynamic Excel scorecards and dashboards using only spreadsheet functions

• Build powerful charts and analyses that aid business decision making

• Develop portable Balanced Scorecards that are secure and easy to maintain

Companion Web site

Download free Excel sample files at www.wiley.com/go/scorecardsanddashboardswithexcel. You can also find additional resources on Balanced Scorecards and operational dashboards at www.torconsulting.com

About the Author

Ron Person is Managing Director of Tor Consulting, Inc., a firm passionately dedicated to helping organizations execute their strategy and build measurable high performance. He is certified as a Balanced Scorecard consultant through the Balanced Scorecard Collaborative founded by Drs. Kaplan and Norton, founders of the Balanced Scorecard, and he is a member of the California Awards for Performance Excellence Board of Examiners, 2008 (California′s Malcolm Baldridge Award). Ron′s clients span a wide range of industries in the U.S. and internationally.

Customer Reviews

Consolidation of advances made on this subject in recent years
I liked this book. having bought several on the subject, I found this incorporated the information and techniques introduced over the past few years and then some. A good read, easy to follow. Have bought a copy for my work colleague.

This book delivers exactly what the title says
The Balanced Scorecards & Operational Dashboards delivers exactly what the title says. This is a great book, and it's amazing how well the author managed to embrace the theory down to the formula in Excel. During this journey Ron walks you through many very interesting topics such as strategic maps and underpinning tools, guidance in facilitating vision workshops and lots of useful ways to build strategies - and how to implement them.
Furthermore there are many useful links and ideas. Normally the downsides always exist but in this case I having trouble finding any. This will book will be an important part of my work with BSC.

A Very Worthwhile Purchase
This book provides a comprehensive overview of the subject. It also has excellent 'work-through' examples of various techniques which can be used in Microsoft Excel when developing scorecards and dashboards. Anyone considering developing scorecards or dashboards for their organisation should purchase this book.