Product Description

What do your people at work and your spouse and kids at home have in common with a five-ton killer whale? This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right).

Product Details

• Amazon Sales Rank: #38185 in Books
• Published on: 2003-03-06
• Original language: English
• Binding: Paperback
• 140 pages

Customer Reviews

One book you can not afford to miss!
This book was very well written and got the message across about positive relationships through a short story. I have read many books along the same lines as this before and was expecting another boring book, but i was hooked on it within the first few pages and had to keep reading. It taught me how to treat people as i wish to be treated, not to shout and scream at people when they had done something wrong but to "re-direct" them. It also teaches you how to praise people when they had made progress and developed not matter how small the improvement. This book is for anyone who wishes to change how they think and re-act to situations. It will not only help your working life but your home life too! You won't regret reading it!

A Good Read!
Ken Blanchard of One-Minute Manager fame draws on the positive training techniques that SeaWorld whale trainers use to get their whales to want to perform. Although using whale training as a teaching model is a unique twist on the literature about training and motivating employees, the material itself is not nearly as exotic. Much of it draws upon traditional principles for getting along with others, such as building trust, emphasizing the positive and redirecting undesired actions into more productive channels. If you've read Blanchard's previous book about being aware when people do something right so you can praise them, some of this content will seem familiar, though he says this is his "most important" book. The story line tracks mythical businessman Wes Kingley's discussions with whale trainers who reveal what they do to train their creatures, gradually, carefully and with real warmth. These conversations blow some very basic points up to whale-size, but Blanchard writes with charm. We recommend this splashy manual, the first course in Whale Psyc 101.

Welcome to a sarcasm free zone
There's a lot of information here about how mammals react to each other. It's very clearly presented, and will pretty much jump off the page like a killer whale, straight into your life.

Enthusiasm is a gift. Give this to yourself, and then find someone to pass it on to.

Like all books on the joy of co-operation, it's going to be read with a certain amount of scepticism by people who were raised on the 'fun' of competition.

Win-win looks boring until you've actually tried games where you all win together, or you all fall over in a giggling heap.

Win-lose feels better than lose-win, and if those are the only two you've ever tried, then 'aloof' is the safe option if you feel you're about to start consorting with - well, what? A bunch of people who want you to win at the same time that they do? A bunch of people who don't want to 'beat' anyone, and therefore by your definition must be automatically losers?

If you're addicted to sarcasm, you should still read this book, and then stop and ask yourself - when did clever get more important to me than kind? And why? And what effect is it having on the people close to me?

Don't read this in spite of the hokiness. Wake up to the fact that 'hoky' is code for 'sarcasm-free' - and then read it because of it.