Product Description

The global best-selling companion to the fundamentals of business correspondence.   Over 350,000 copies sold!

 

In business, communication counts. Clear and well-structured letters, documents and e-mails can deliver better results, with speed and accuracy. The words that you use, and the way that you present them, also send important signals about you and your business to your customers, colleagues and business partners. So make sure you’re sending the right ones.

Model Business Letters

is a practical and comprehensive guide to help you get more value from your business communication.

In this book you will find over 500 sample documents for a wide range of business situations, easy to use examples and practical advice on content, language and style. Model Business letters will help you to put the key rules of good business writing into action, and a framework for creating clear and effective business communication, including:

• How to present business documents correctly and clearly

• how to structure your communication for maximum results

• how to make your email work for you

• model examples for a range of business communication needs

• 100 top-tips for better business writing

If you want your business to be a model of successful communication,Model Business Letters will be a valuable companion.

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Product Details

• Amazon Sales Rank: #13131 in Books
• Published on: 2003-09-02
• Original language: English
• Binding: Paperback
• 519 pages

About the Author

Shirley is a trained teacher from the UK and has spent several years as a Training Consultant and Lecturer teaching on secretarial and business studies courses in Singapore. She has also worked as Head of Department and Senior Lecturer in Bahrain and Toronto.

She has recently set up her own business Shirley Taylor Training and Consultancy,and conducts her popular training programmes, workshops and seminars all over Asia.

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Customer Reviews

Professional help.
I never forget my Office and Information Studies course at school, and being taught how to do a professional business letter layout. I wondered where my teachers learnt it. By chance I stumbled across this book in the language school where I now work. We have to prepare students for various tests, and I nearly wept with joy when I found the example of how to type a modern business letter, and it was the exact same layout as I remember from school! This is the updated version, and includes a lot more about email, as it is now a part of everyday office culture.

The examples are clear and the language is modern. Shirley teaches us to use our modern spoken language (not slang) for letter writing, while still maintaining professionalism. She helps to clear up a lot of mess from our letters, emails, reports etc, making them easier for the reader.

Check lists at the end of some chapters are EXTREMELY valuable; ensuring that we've included everything we should have included and to check the tone is correct. There are also sections of useful expressions which just further enhance your correspondence.

My students asked me if there was a book they could buy to help them with their letter writing. I brought my copy from home, and they all wanted it.

My copies lives beside my pc. It's a must-have for any company or individual.

Stop being sloppy with your letter writing (and other documents)...buy this book!

perfectly meet my needs
i will advise every one that come across this book to please buy it .all you need is there ,so try it first.

A must!
Clear and instructive, a must to have, learn how to write formal documents with a informal tone.