Product Details
Oss for Service Management: Biling, Provisioning, Customer Care

Oss for Service Management: Biling, Provisioning, Customer Care
By Robert Bratulic

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Product Details

  • Amazon Sales Rank: #3760371 in Books
  • Published on: 2001-11
  • Original language: English
  • Number of items: 1
  • Binding: Paperback
  • 272 pages

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Synopsis
The typical telecommunications service provider operates with an inadequate support system. Many, it seems, overprovide and underbill. This book explains what it takes to deliver services - once you've sold them - without losing money. It offers explanations of how to automate your network to activate, track, monitor and report the business it's doing.