Product Description

Consulting for Real People: a client centred approach for leaders and change agents 2/e shows you how to become truly client-centred by empowering your client and supporting them right through to the point where the new behaviour replaces the old. Formerly titled '||'''Client-Centred Consulting: A practical guide for internal advisers and trainers'||''' this highly successful book has been fully updated to reflect advances in the field. The scope of the book has also been expanded to include issues, dilemmas and the operational styles of both internal and external change agents. Other new topics covered include change management issues for leaders, managing large-scale organisational changes, and ways in which change agents can empower themselves and their clients. The book begins with an exploration of all aspects of change management from the perspective of consultant, manager or team leader. It goes on to explore the range of consulting styles available and the structure of the consultant-client relationship. Finally it explains why successful change agents must have a high level of personal power and self-esteem and it explores ways in which these can be acquired.

Product Details

• Amazon Sales Rank: #243681 in Books
• Published on: 1998-11-01
• Original language: English
• Binding: Paperback
• 256 pages

Customer Reviews

This book has changed the way I work as a consultant.
The book clearly demonstrates that real consultants who work with real people, focus on their clients needs and help them to make decisions in an holistic way. It demonstrates the importance of listening and not prescribing, of empowering, not overpowering. It clearly outlines the behaviours I need to concentrate on to be a better consultant, and to be a better manager. An invaluable handbook for anyone who lives in the real world of struggling to manage change in organisations.

Practical, Helpful, It changed the way I work
I read this book as a practioner working in a consulting role. I found it easy to read and it helped me really understand that the people I work with are clients, and the way I work with them is as important as the technical skills I offer. For the first time I realised that I don't always have to act as an expert and be prescriptive. I now work very hard to ensure that my clients really retain ownership of their problem.And it seems to work.

Excellent book to start exploring consulting
I recently read Peter Cockman's and Bill Evans' guide "Consulting for Real People". I truly believe this is a valuable book for those that are new into consulting or want to change their approach. It focuses into client approach talking in clear language with many practical examples and follow-ups. The only "but" is the way the book is printed. It follows old-fashioned style of plain text that makes it hard to read and forces you to skip pages. I think the book deserves a more client or reader approached printout with bullets, highlighted tittles and more illustrations. This is one of the few books, for its subject, actually making sense. I felt like being inside the car participating into authors' thoughts.