Product Description

Significantly expanded, yet still supremely clear and accessible, the third edition of People Skills is an essential guide to the basic knowledge and skills needed for effective practice in the 'people professions' that is, those occupations that involve dealing with people and their problems. It covers an extensive range of topics underpinning the work of a wide variety of staff, identifying key issues of concern to students, practitioners and managers. The book is divided into three parts. Part I stresses the importance of personal effectiveness skills, while Part II concentrates on the skills involved in personal interactions. Part III has as its focus the skills of intervention agreeing what needs to be done and taking the necessary steps to make it happen. A central feature of the book is its emphasis on the need for issues of equality and diversity to be integrated into all aspects of practice. This thoroughly revised edition includes six entirely new chapters on: Being creative Being realistic Leadership Multidisciplinary working Risk assessment Responding to trauma It is essential reading for everyone working, or training to work, with people and their problems and will be invaluable in such diverse fields as health care; social work and social care; community and youth work; criminal justice; counselling, pastoral care and advice work; as well as management, supervision and human resources.

Product Details

• Amazon Sales Rank: #77936 in Books
• Published on: 2009-04-10
• Original language: English
• Number of items: 1
• Binding: Paperback
• 352 pages

Review
Review of first edition:
'The book is practical and easy to read, with usable and useful exercises that can be handled on a personal basis or by individuals who are either experienced or inexperienced in managing or supervising staff... It is a book that can be read in its entirety or can be 'dipped into' a chapter at a time, as the need arises.' --Peter Moon, Managing Director, Professional Personnel Consultants Ltd.

Review of second edition:
'I strongly recommend the book and believe it would be helpful reading for social work students about to embark on their first practicum.' --John Dawes, Australian Social Work Journal

Review
Review of first edition:
'The book is practical and easy to read, with usable and useful exercises that can be handled on a personal basis or by individuals who are either experienced or inexperienced in managing or supervising staff... It is a book that can be read in its entirety or can be 'dipped into' a chapter at a time, as the need arises.'
- Peter Moon, Managing Director, Professional Personnel Consultants Ltd.

Review of second edition:
'I strongly recommend the book and believe it would be helpful reading for social work students about to embark on their first practicum.'
- John Dawes, Australian Social Work Journal

About the Author
NEIL THOMPSON has over thirty years' experience in the helping professions as a practitioner, manager, educator, author, editor and consultant. He is now a sought-after independent trainer, consultant and conference speaker with Avenue Consulting Ltd (www.avenueconsulting.co.uk). He has held full or honorary professorial positions at four UK universities and is the editor of the US-based international journal Illness, Crisis & Loss as well as the free quarterly e-zine, Well-being (www.well-being.org.uk). Neil has over 100 publications to his name, including best-selling books, papers in learned journals and training and open learning materials. His website address is: www.neilthompson.info.

Customer Reviews

Thompson displays his author skills again...
...in this well written, no-nonsense, jargon free book, explaining the basic skills required in providing services to people. Chapters linked to the core competences make this essential reading for anyone studying for a NVQ/SVQ in social care.

SOCIAL WORK TEXT BOOK
VERY VERY USEFUL TEXT BOOK FOR SOCIAL WORK STUDENTS. VERY USEFUL FOR COMPETENENCE SKILLS MODULE AND ALL PLACEMENTS. HOWEVER, THIS CAN ALSO BE USED IN ALL ESSAYS

Nothing to review as I didn't get the product!! Had to claim a refund.
Thoroughly dissapointed with the seller and would not ever buy from this person again. No book, no communication!!! Wouldn't give any stars but couldn't move from the page without doing so.....