Product Details
- Amazon Sales Rank: #708922 in Books
- Published on: 1992-01-13
- Original language:
English
- Binding: Paperback
- 232 pages
Editorial Reviews
Synopsis
This study, written principally for nurse tutors and managers and based on award-winning research, will also interest advanced nursing students. It can support basic courses such as Project 2000, as well as women's studies and personnel management. This book shows how nurse managers' emotional styles affect patients' perceptions of the quality of care, and nurses' perceptions of the ward or unit as a learning environment. In nurse-patient interactions, the nurses' emotional labour affects the patients' outcomes.
