Product Description

The subjects of social skills and communication skills are ones that attract interest, both from academic researchers interested in them for their own sake, and from practitioners who either require such skills in their professional work or need to teach them to those with limited skills. This edition includes a section on "Interviewing Contexts", including chapters on selection, helping, appraisal and survey interviewing, and has chapters on "Influencing and Persuading" and "Relational Communication". This work is intended as a comprehensive volume on the subject and should be of interest to researchers and students in psychology, as well as the range of people in the "interpersonal professions" whose day-to-day work depends on communication skills.

Product Details

• Amazon Sales Rank: #132433 in Books
• Published on: 1996-10-10
• Original language: English
• Number of items: 1
• Binding: Paperback
• 520 pages

Customer Reviews

A very useful book
I always expect to the disappointed by books about communication. It is a vital subject but too often the people who write about it are either bad at writing or too academic. This book is a great exception. It covers all aspects of communication, that is, interpersonal skills. There are many tools and tips that the reader can put into immediate use. The books is theoretically based, which gives a structure to its content, and there is perhaps too much theory for someone who wants practical advice, but this is a minor complaint. There are no exercises at the end of each chapter, which is another minor complaint. But despite these minor complaints, overall the book is first class and is well worth reading if you are interested in improving your interpersonal skills.