Product Description

'Making IT Count: from strategy to implementation' focuses on the practical elements of delivering Information Technology strategy. Studies regularly show that over half of Information Technology strategies are never implemented, or are unsuccessful in delivering the desired results, and that a significant percentage of strategies implemented were never in the original plans. The linkage between strategy development and delivery needs a very clear focus; this is the key topic that the authors address.

The book highlights eight major fallacies in managing IT, and eighteen better practices. It then details how to draw up strategy, instigate navigation techniques and make sourcing decisions. Change and delivery are a major focus, as is infrastructure development. Caselets and full length case studies of organizations such as General Electric, Siemens, Colonial Mutual, Charles Schwab, Macquarie Bank, ICI, United Airlines, Norwich Union, Walgreens and Dell and have been included to show how strategies have been successfully implemented and managed.

Shows practitioners how to actually carry out, develop and implement an Information Technology strategy
Contains "caselets" and full case studies of recent successful implementations of Information Technology strategies by organizationsAuthors combine a wealth of experience and expertise to provide practical guidance to professionals

Product Details

• Amazon Sales Rank: #257073 in Books
• Published on: 2002-08-07
• Original language: English
• Number of items: 1
• Binding: Paperback
• 288 pages

About the Author
Nancy Olson is a highly experienced practitioner, who has also worked for several major consultancies, designing strategies and delivering e-business and ERP projects across sectors. She is CEO of the IT service firm Information Matters.

Andersen Professor of Information Management and E-Business at Warwick University Business School, UK. Associate Fellow at Templeton College, Oxford and holds visiting chairs at Erasmus and Melbourne Universities.

Customer Reviews

Changing an IT organisation
I have been doing a lot of thinking lately on how we could be making improvements to our IT organisation. There are issues with change, in that no one wants to and it was difficult to develop a shared vision. I had this book on my book shelf and happened to pick it up and I immediately related to some of the stories within.

I particularly liked the 8 fallacies as I could recognise many of our own behaviours in these. I was able to use this book to expand my own thinking and to share that with others. It is not a book for academics but a practical guide to doing IT better.

More like a a collection of analysts research papers
There's much to recommend about this book, it's highly readable and provides a useful guide to the somewhat abstract process of creating and delivering an IT strategy.

The secion on making IT strategy succeed by attending to the 'political' dimension of business' is illuminating to those of a technical mindset who assume that the best ideas always win :-(

It suffers slightly from being written from an e-business/.com perspective which has been airbrushed over to reflect the reality of the .com bust.

In overall tone it reads somewhat like a collection of papers writteb by GartnerGroup or one of the other IT analysts.