Product Description

Do you think you communicate strategically? For students and managers who want to manage and communicate more effectively, Phil Clampitt's book is essential reading.

Communicating for Managerial Effectiveness enables managers and students to clearly view their communication abilities and organizational dilemmas and challenges. The first two chapters explain the complex process of communication. The third chapter examines the impact of corporate culture on the communication climate. The next six chapters analyze critical communication challenges most managers face. These chapters discuss how to:

-Manage information

-Select appropriate communication channels

-Develop an effective performance feedback system

-Communicate about organizational changes

-Foster interdepartmental communication

-Create an innovative spirit

The final chapter focuses on ethics and building trust through communication practices. Real world cases and examples used throughout the book are drawn from Clampitt’s extensive organizational consulting experience and from the worlds of politics, history, science, and art. (20040308)

---

Product Details

• Amazon Sales Rank: #772846 in Books
• Published on: 2004-09-07
• Original language: English
• Number of items: 1
• Binding: Paperback
• 304 pages

Review

"In this new edition, Clampitt helps us keep pace with the evolving landscape of management communication practice and scholarship. Indeed, this text is a treasure trove for use in and out of the classroom."

(Steven Ralston 20040308)

"This text is perhaps the best representative of the strategic-choice approach to organizational communication. Rather than reviewing the organizational communication studies research, this book applies research, integrates popular literature and reports of organizational members coping with actual incidents, and offers options for dealing with common managerial concerns."

(Philip Salem )

About the Author
Phillip G. Clampitt, Ph.D. is the Hendrickson Professor of Business at the University of Wisconsin-Green Bay, where he teaches in the Information Sciences program. He is the co-author of Embracing Uncertainty: The Essence of Leadership (see www.imetacomm.com/eu). His work has been published in a variety of journals including the Academy of Management Executive, Management Communication Quarterly, Journal of Business Communication, Communication World, Journal of Broadcasting, Journal of Communication Management, Ivey Business Journal and Journal of Change Management. Additionally, his research on uncertainty management was profiled in the Sloan Management Review. Professor Clampitt is a recognized expert on communication assessments. He has conducted over 100 communication audits and has written chapters for two books on the subject in the Handbook of Communication Audits for Organisations (edited by Owen Hargie and Dennis Tourish) and Communication Audits by Cal Downs. In addition, Professor Clampitt founded MetaComm, a communication consulting firm that specializes in assessing, analyzing, and resolving communication problems in organizations. He works with many companies, including PepsiCo, Appleton, Schneider National, American Medical Security, Dean Foods, and The Boldt Company (see www.imetacomm.com).