Product Description

The second edition of the "consultant′s bible" is here!

For over fifteen years, consultants––both internal and external––have relied on Peter Block′s landmark bestseller, Flawless Consulting, to learn how to deal effectively with clients, peers, and others. Using illustrative examples, case studies, and exercises, the author, one of the most important and well known in his field, offers his legendary warmth and insight throughout this much–awaited second edition. Anyone who must communicate in a professional context––and who doesn′t?––will use the lessons taught in this book for years to come!

"Who would have thought the ′consultant′s bible′ could be improved upon? Count on Peter Block––the consulting profession′s very own revolutionary––to push us to confront and struggle with the paradoxes inherent in our work."
––Candace Thompson, organization development consultant, First Chicago NBD––A Bank One Company

"Block has distilled years of experience into a wise, down–to–earth, and eminently practical guide to excellence in consulting. If you are new to the practice, Flawless Consulting will chop years off your learning cycle. And even if you′re an old pro, Block′s insights will elevate you to new levels of effectiveness. Flawless Consulting is not simply about becoming a better consultant; it is about using consulting as a path toward becoming a better person."
––Barry Oshry, president, Power & Systems, Inc.; author of Seeing Systems and Leading Systems

Product Details

• Amazon Sales Rank: #21156 in Books
• Published on: 1999-09-15
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 400 pages

Review
"Who would have thought the ′consultant′s bible′ could be improved upon? Count on Peter Block –the consulting profession′s very own revolutionary–to push us to confront and struggle with the paradoxes inherent in our work." (Candace Thompson, organization development consultant, First Chicago NBD – A Bank One Company)

"The first question to ask any consultants: Have you read Peter Block′s Flawless Consulting? If they say no, don′t hire them. Peter Block′s advice is flawless!" (Barry Z. Posner, dean and professor of leadership, Leavey School of Business, co–author of The Leadership Challenge and Encouraging the Heart)

"Block has distilled years of experience into a wise, down–to–earth, and eminently practical guide to excellence in consulting. If you are new to the practice, Flawless Consulting will chop years off your learning cycle. And even if you′re an old pro, Block′s insights will elevate you to new levels of effectiveness. Flawless Consulting is not simply about becoming a better consultant; it is about using consulting as a path toward becoming a better person." (Barry Oshry, president, Power & Systems, Inc., author of Seeing Systems and Leading Systems)

"For external and internal consultants alike, Peter Block provides the roadmap to travel what always seems like unchartered terrain. The power behind Peter′s work lies not only in the compass he provides but in helping us see how truly a forceful and powerfulinfluence one person can be." (Jack Lerner, vice–president of organization development & learning, The CIT Group)

Review
"A useful guide to developing and reinforcing these [technical] kinds of skills." (SC Magazine, April 2009)

Barry Oshry, president, Power & Systems, Inc., author of Seeing Systems and Leading Systems
Block has distilled years of experience into a wise, down-to-earth, and eminently practical guide to excellence in consulting. If you are new to the practice, Flawless Consulting will chop years off your learning cycle. And even if you're an old pro, Block's insights will elevate you to new levels of effectiveness

Customer Reviews

Hands down the best book on consulting I ever bought!!!
Peter Block covers the intangibles of consulting: the politics, communications and the obstacles that derail the consultant/client relationship. This book is a MUST read, not only for consultants, but for anyone that works in or around companies that have politics, or bureaucracy, or people. That should cover just about all of us. This book helped me because it covered so much more then the business techniques of consulting, hey I'm a business consultant after all. Flawless Consulting helps you master communication and contracting gaffs, to understand why after much good advice the customer still does the wrong thing, and most importantly how your success can be assured despite those kind of issues.

Fantastic help for anyone who provides expertise or advice
I think everyone should read this book. Even if you don't think you're a consultant - you are one. You probably try to get your services used inside a company.

Block has a real insight into how the dynamics of consultancy work. I read it before I dealt with my first external client and it saved me from what would have otherwise been less than flawless consulting! As it was, it turned into a great success.

I'll be rereading it regularly.

An outstanding guide for internal or external consultants
I was given this book when I joined our firm. It is as relevent today as when it was written. I recently was involved with a project that went sour and, as a result, went back and read his chapter on when a project is about to fail. Every warning sign he listed was present in this project and we almost failed to see them!

This should be a must read for all consultants. I am buying several copies for members of my team!