Product Details
- Amazon Sales Rank: #1572123 in Books
- Published on: 2000-07-13
- Original language:
English
- Number of items: 1
- Binding: Paperback
- 231 pages
Editorial Reviews
Synopsis
Crisis management is a high profile activity driven by the globalization of business. It is required to deal with, for example, a life-threatening catastrophe, a product failure, recalls, tampering, or employee crime. The symptoms of a crisis can include loss of morale, protests, lawsuits, and regulatory scrutiny. This book presents the crisis environment, the principles and methods of crisis management, and stresses the importance of preparing for crisis.