Product Description

Written in an easily accessible Q&A format, this book closely examines and expands on the three keys to empowerment - sharing information, creating autonomy through boundaries and replacing the hierarchy with teams - offering managers hands-on answers to real-life questions.

Product Details

• Amazon Sales Rank: #864030 in Books
• Published on: 1999-05-01
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 286 pages

Amazon.co.uk Review
"Empowerment" is one of those business management buzzwords that either generates excitement or disinterest. Blanchard, Carlos and Randolph fall into the former category, but they seem to sympathise with those whose eyes glaze over. Following up their 1996 management book, Empowerment Takes More Than a Minute, The 3 Keys to Empowerment, explains the concrete steps managers can take to fully empower their employees. It starts with information, which managers should share in massive quantities with employees at the start of the empowerment process. The second step is setting up parameters that everyone understands: what employees can and should do and what actions and decisions will continue to be made by senior management. The third is to develop teams to eventually replace the old hierarchical structure.

All of this takes time and the authors point out that team members go through steep learning curves, starting out highly motivated but lacking competence, and quickly lose motivation when they realise how difficult the transition is going to be. Competence and motivation eventually rise, but managers still need to manage differently at each stage of the employees' development. None of this is particularly intuitive and none of it happens fast. But the rewards, the authors say, include more tuned-in employees, less turnover and ultimately, a wealth of brainpower at the company's disposal. --Lou Schuler, Amazon.com

Customer Reviews

A roadmap to the Land of Empowerment
Ken Blanchard, John Carlos, and I wrote this book as a follow up to our best selling Empowerment Takes More Than A Minute. This book is designed to help any manager or team leader or company president who wants to release the power of people for astonishing results. We know that empowerment is often viewed as a buzzword, but we also know that it works for those who stick with it. We think this book can help team leaders and team members know what to do to keep moving forward. Let us know what you think and ask us any questions you have -- we will respond.

Put it out as a pamphlet Ken.
I like Blanchard's Situational Leadership model. Sadly this book tries far too hard to formularise it's principles. Some useful stuff in here but way too much repetition and padding. Skim, learn and dispose!