Product Description

With every employee who walks out the door costing the company up to 200% of their annual salary to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement becomes a second serious and costly issue. The latest edition of this Wall Street Journal bestseller gives everyone from the CEO to the front-line supervisor solutions for engaging and retaining the employees they simply can't afford to lose.

Beverly Kaye and Sharon Jordan-Evans offer 26 simple strategies - from A to Z - that managers can use to address their employees' real concerns and keep them engaged. These strategies are neither difficult nor costly, because what employees really want - even more than costly added perks like bigger salaries - is meaningful work, opportunities for growth, excellent bosses, and a sense of connectedness to the group.

The fourth edition has been extensively revised and updated throughout and includes a new section featuring answers to the most common questions that people are asking the authors about employee retention.

Product Details

• Amazon Sales Rank: #423204 in Books
• Published on: 2008-04-01
• Original language: English
• Number of items: 1
• Binding: Paperback
• 306 pages

Amazon.co.uk Review
Because finding the ideal person for every workplace position has become an increasingly difficult task, the retention of top employees has become every manager's concern. Love 'Em or Lose 'Em, by organisational-development specialists Beverly L. Kaye and Sharon Jordan-Evans, proposes that this "race for talent" can be effectively run only by those who adopt programmes and policies that truly support their personnel. It then shows how to do so, even in organisations reluctant to participate actively.

Kaye and Jordan-Evans encourage an initial scan of their 26 alphabetically arranged chapters--such as "Information: Share It", "Mentor: Be One" and "Space: Give It"--so attention can be fully focused on the most relevant benefits and responsibilities associated with employee retention. All are bolstered with hands-on exercises and stories of others' failures and successes. The section on family-friendly conduct, for example, suggests uncovering specifics by directly asking employees what would make their lives easier. Resultant needs can be met, it continues, by allowing staffers to bring children to the office on occasion, assisting anyone who must line up care for an ageing parent, giving weekday comp time to those who travel on weekends, etc. It also explains how Deloitte & Touche and DuPont addressed these issues. Any manager who dreads losing a top performer would do well to consider this book. --Howard Rothman, Amazon.com

Review
"I love Love 'Em or Lose 'Em! It's a fervently passionate book about a deeply serious subject. With knowing wit and practical intelligence Beverly Kaye and Sharon Jordan-Evans present us with elegant solutions and engaging examples of how to deal with the most vexing problem organizations now confront - attracting and retaining the very best talent. Based on a solid foundation of broad-based research, Love 'Em or Lose 'Em will fill you with a burning sense of urgency, a renewed faith in your own leadership abilities, and a feeling of delight that you took the time to read and use it." - Jim Kouzes, coauthor of The Leadership Challenge and Encouraging the Heart and Chairman, Tom Peters Group/Learning Systems; "This book has all the elements managers are telling me they want - practical, real, fast, and easy. They're tired of long philosophical discourses that may be great theory but can't be applied - Now! It is well-timed in light of concerns that are being raised about the new employment market dynamics; for the first time since the Vietnam war, it's a seller's market for prospective employees. If you are not an 'Employer of Choice,' what you should be doing to attract and retain employees is well documented in Love 'Em or Lose 'Em." - Judy Mason, Global Manager of Career Development, Dow Corning

About the Author
Beverly Kaye is Founder/CEO of Career Systems, a Talent Development and Engagement Company. She received the ASTD Legend award for her contribution to workplace learning over the past two decades. She is also the author of the classic career development book, Up Is Not The Only Way..

Sharon Jordan-Evans is president of the Jordan Evans Group and is a pioneer in the field of employee retention and engagement. She serves as a prominent speaker for numerous conferences and works with Fortune 500 companies such as American Express, Boeing, and Disney. She is also an executive coach, working with the people companies can least afford to lose.

Kaye and Jordan-Evans are also the co-authors of Love It Don't Leave It: 26 Ways to Get What You Want at Work.