The Biz: 50 Little Things That Make a Big Difference to Motivate Your Team
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Product Description
This could be a senior executive in a bank, a department manager in a retail store, a middle manager in a government agency or a team leader in a charity. It could be a foreman on a building site or a supervisor in a call centre. "Challenge your team everyday"; This book is designed to be read on a section-a-day basis, focusing each day on one simple thing that you can do to make a big difference in motivating your team. Each of these little behaviours in themselves are not difficult and can easily be practiced. By concentrating on one such behaviour each day you will begin to build up a reputation as a great boss who motivates people and who actually does the BIZ. "Push Back The Boundaries (do something new everyday)"
Product Details
- Amazon Sales Rank: #128571 in Books
- Published on: 2004-09-23
- Original language: English
- Number of items: 1
- Binding: Paperback
- 200 pages
Editorial Reviews
Henry Stewart, Chief Executive, Happy Computers
The Biz will challenge and stimulate you with examples of how to make your business one of the best.
From the Inside Flap
Make a big difference through the little things. Become an inspirational leader and forge a team that perpetually performs at its peak - both are easy when you follow these 50 key tips and techniques for team triumph.
In this simple, sharp and snappy guide, well-known author David Freemantle offers advice such as celebrate every success, dignify team members, minimize meetings, praise regularly and reprimand rarely. He makes doing the Biz an interactive process, coaching people to Make A Difference (even to form M.A.D. groups!)
Step-by-step, day-by-day and with focus and flair, you can motivate and lead people to perform exceptionally well and achieve phenomenal results.
About the Author
David Freemantle is a well-known author and speaker on people management and customer service. He wrote his first book, Superboss, in 1984 - recently re-endorsed by Management Today as "jargon free and a wealth of practical and inspiring advice." Following a successful career which culminated in a board appointment with a major airline; this rapidly became a bestseller, and featured in the Business Book Bestseller Lists. Since then he has written a number of other bestselling books that have been published in 14 languages, including his What Customers Like About You (also from Nicholas Brealey Publishing) which has sold more than 10,000 copies.



