 | Out of the Crisis by WE Deming
Buy new: £18.89 / Used from: £14.38 Seminal landmark work on modern management. THE place to start if you want to understand the need for management transformation.
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 | The Fifth Discipline by Peter M. Senge
Buy new: £12.50 / Used from: £11.32 Senge's work on Systems explains how processes grow and develop. The Fieldbook is also a "must read"
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 | Mastering Statistical Process Control: A Handbook for Performance Improvement Using SPC Cases by Tim Stapenhurst
Buy new: £29.39 / Used from: £46.74 Presents a wide variety of real life case studies to demonstrate and explain why and how to use control charts to understand process performance measurements
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 | The Benchmarking Book: Best Practice for Quality Managers and Practitioners by Tim Stapenhurst
Buy new: £33.24 / Used from: £26.09 Detailed practical hands-on users guide on why and how to use benchmarking to improve process performance
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 | The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 70 Tools for Improving Quality and Speed by Michael L. George
Buy new: £6.67 / Used from: £4.50 Excellent summary of a huge number of process improvement tools
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 | Maverick!: The Success Story Behind the World's Most Unusual Workplace by Ricardo Semler
Buy new: £5.98 / Used from: £1.66 Amazing non-technical story of Semco, a large conglomerate that re-invented itself and survived
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