Process Design: Making It Work - A Practical Guide to What to Do When and How for Facilitators, Consultants, Managers and Coaches
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Product Description
Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants and anyone else who works with groups to set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this stepâbyâstep resource is an invaluable aid when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes.
Product Details
- Amazon Sales Rank: #441171 in Books
- Published on: 2008-04-21
- Number of items: 1
- Binding: Paperback
- 288 pages
Editorial Reviews
Synopsis
"Process Design: Making It Work" helps process consultants, managers, facilitators, coaches, organizational development consultants - and anyone else who works with groups - to set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this step-by-step resource is an invaluable aid when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes.
From the Back Cover
Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultantsand anyone else who works with groupsto set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this stepâbyâstep resource is an invaluable aid when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes.
Process Design: Making It Work
Outlines a stepwise approach to creating customized agendas and designs that willmeet client and stakeholder expectations
Describes the eight key elements in a Process Terms of Reference and how to complete them to ensure due diligence
Provides frameworks and concrete applications for integrating two essential factors in process design: values and power
Outlines a comprehensive, collaborative, evidenceâbased approach to creating technical and scientific designs
Praise for Process Design: Making It Work
"With her exceptional insights into questions and process, Dorothy Strachan has distinguished herself as a true master in the field of facilitation."
Michael Wilkinson, author, The Secrets of Facilitation
"This book has the rigor of excellent research and the polish of many years of practical experience."
Ronnie McEwen, principal, Kinharvie Institute of Facilitation, Glasgow
"A master class in group process."
Mark Nesbitt, president, Vertex Consultants, Toronto
"Reading Strachan and Tomlinsonâ²s work has reminded me why I find process design and facilitation so compellingitâ²s a bottomless well of learning."
Cresswell Walker, executive coach, Coaching Works Pte. Ltd., Singapore
About the Author
Dorothy Strachan and Paul Tomlinson have been working together in process design and facilitation since 1974, serving clients across all sectors. They are partners in StrachanâTomlinson and Associates (ST), a process consulting firm based in Ottawa, Ontario, Canada.


