Product Description

This Manual is aimed at the operational managers, the specialists, those on the front line of production and (service) delivery. This Manual is meant to inspire you to achieve even greater things, to be effective at the one thing that seems to allude us, the management of groups, meetings and achieving things in discussion with others. People like you have said that the methods and approaches commended in this Manual actually work. They are not just mumbo jumbo or management speak, but down to earth tools and techniques based in sound theory, which can help you, be even more effective. However, they do require you to trust in the tools and techniques. It will be a bit like putting on a parachute and your instructor telling you that they packed it and that you have to believe that it will open! Further than that the instructor will be telling you how to jump out of the aircraft, how to open your parachute and how to land but after all the instruction it will be up to you to DO IT! This Manual pulls this knowledge and practice together - it contains 33 models, tools and techniques - to help you to help groups to work more effectively.

Product Details

• Amazon Sales Rank: #265382 in Books
• Published on: 2007-08-31
• Binding: Ring-bound
• 269 pages

Review
How refreshing to find a Manual that talks to you, not at you and not having to read it several times to digest its contents. This well laid out Manual with clear, easy to follow sections, good flowing explanations backed up with excellent colour diagrams make it a very useful tool to help anyone understand the techniques for facilitating groups and helping people make meaningful contributions in meetings and projects. I really hope that you find this as informative as I have. Take the time to read and understand the contents and you may, like me find it as useful in general life as in the work place. --John Gilchrist Technical Services Coordinator University of Dundee Estate and Buildings Office

Review
I've recently been chairing a series of workshops to help start IT development work on schedule and contribute towards developing an operating model for an upcoming change. In chairing the workshops, I put the techniques to good use. The workshops contained a broad range of stakeholders with diverse views/opinions and it was quite an achievement to arrive at a consensus (albeit with some outstanding issues (there always are though) which we are currently taking forward). The outcome being that we can start IT development work and detailed job design work to the dates currently in our plan as well as getting the operating model closer to sign-off. --Civil Servant - Government Department

Review
The Manual is excellent and the CD gives you the key templates of the tools and techniques.The PowerPoint slides also show of the key points. Altogether a useful source. --Joshua Matthews - Business Manager