Product Description

To become the Toyota of your industry, it's vital to emulate not only the company's process, but to learn from its company-wide culture

Toyota has changed the economic and business landscape, and in The Toyota Way, Jeffrey K. Liker explained that this success was the result of consistently applying four key management principles for organizational excellence-Philosophy, People, Problem Solving, and Process. In Toyota Talent, authors Liker and Meier explained how people are trained to perform their jobs at exceptional levels. Now Liker and coauthor Mike Hoseus delve even deeper to explore how Toyota creates and maintains a culture that sustains consistent growth, innovation, profitability, and mutual prosperity between the company and its employees.

Liker skillfully weaves 25 years of experience studying Toyota with the insider Toyota experience of Mike Hoseus and The Center for Quality People and Organizations, a group founded to teach the Toyota Way to outside organizations and support training at Toyota. Toyota Culture helps your company to change their culture so that individuals at all levels can achieve exceptional results.

Product Details

• Amazon Sales Rank: #80874 in Books
• Published on: 2008-01-01
• Original language: English
• Number of items: 1
• Binding: Hardcover
• 562 pages

From the Back Cover

Toyota's proven system for investing in people

"A must-read for plant managers and lean thinkers alike. The book delves deep into the business practices that took Toyota Motor Corp. from its meager beginnings in 1930 to, as Liker puts it, 'the world's best manufacturer'...[it] explores how Toyota selects, develops, and motivates its people to drive excellence throughout the production process."--Industry Week magazine

The Toyota company-wide culture is the key ingredient in its success as the global leader in operational excellence. To help your company become the Toyota of your industry, leading Toyota authorities Jeffrey Liker and Michael Hoseus give you the inside scoop on creating and maintaining a people-centric culture that sustains consistent growth, innovation, profitability, and excellence. Drawing upon their unprecedented access to Toyota executives, managers, and factories across the globe, the authors show how you can build a culture of continuous improvement by:

• Attracting, developing, and engaging exceptional people
• Encouraging problem solving at all levels of your organization
• Making management accountable to employees
• Inspiring your people to be committed to the company, family, and community
• Turning your HR department into the arbitrators of fair and consistent daily practices
• Using a top-down and bottom-up planning process to involve everyone in achieving breakthrough goals

About the Author

Jeffrey K. Liker, the author of the bestselling The Toyota Way, is Professor of Industrial and Operations Engineering at the University of Michigan and co-owner of consulting firm Optiprise.

Michael Hoseus is Executive Director of the Center for Quality People and Organizations. He worked for Toyota's Georgetown, Kentucky plant for more than 12 years as a group leader, assembly plant manager, and manager of human resources.

The Center for Quality People and Organizations is a Toyota-supported nonprofit organization dedicated to sharing the Toyota Way with education, community, and business organizations through the experience of former Toyota leaders.

Customer Reviews

Essential Reading if you want to sustain Lean
Lean is not sustainable without the culture to support it. This culture is a complex amalgam of leadership values, open communication, training and development, and measures to build trust. People are the key and, indeed, the early name for the Toyota Production System was the "Respect for Humanity" system. "Toyota Culture" describes how a supportive and continuously improving culture has been developed at Toyota's American plants. The book goes into considerable detail of the "People Value Stream" at Toyota and how it is sustained and developed. It is a long book packed with insights and case studies, but there are no quick fixes here - no "do this and you'll be sorted in a year" magic pills. It's a slow process of building trust and working together. That's what lean is all about and this book is essential reading for anyone aiming to build a continuously improving lean organisation for the long term. It is true that there are no quick fixes but surely the results, and the joy of working in such an organisation, make the effort worthwhile.

Further than "Lean"
This book goes beyond the buzzword Lean as it is seen now.
Lean is not only flow in production and saving money. It also looks further.
It has to do with the people that are doing it. They do it in an environment created for them to excell. This makes a company "Lean". Nice book

Best management book that I have read for a long time
The Heart and Soul of the Toyota approach is almost a religion, with a set of long term values and beliefs. Lean means developing a challenged life long workforce with a vision for many years ahead - it is nothing to do with cutting staff costs, redundancy etc.

Anyone who works in healthcare should read this book - our values should be so similar, and our engagement of our workforce very much on the same lines. We know "top down" management does not work in healthcare, yet like one of Einstein's madmen we repeatedly do the same thing and are surprised when it goes wrong in the same way. Our staff have the answers, they are not the problem.

Don't do lean unless you have read this book.

Great book, rivetting read - buy it - it is so cheap!