Product Details

• Amazon Sales Rank: #202053 in Books
• Published on: 2002-01-18
• Original language: English
• Binding: Paperback
• 180 pages

Synopsis
Managers in every business know the importance of collecting debts. This up-to-date guide shows how to do it quickly, efficiently and, wherever possible, with the minimum amount of fuss. It contains detailed practical guidance on all aspects of collection from initial procedures set-up through to legal remedies in the event of default. Sample letters and telephone scripts are also included. The book also contains a CD-ROM with effective and practical systems for controlling and pursuing debts, designed and compiled by leading practitioners in the field. It also contains listings of companies and a facility for regular updates and searches. Areas covered in the book include: the psychology of credit control credit checking procedures; collection procedures and how to overcome excuses and negotiate payments; collection agencies and solicitors; suing through the High and County courts; and factoring alternatives.

From the Author
Author Review
Implementing Successful Credit Control is aimed at anyone who has a debt to collect, from the complete beginner to the more experienced credit manager. It covers such topics as The psychology of Credit Control, Credit Checking Procedures, Collection Procedures by Phone & Letter, How To Overcome Excuses & Negotiate Payment, The Use of Collection Agencies & Solicitors, Recovering Your Money Through The Courts, Factoring Alternatives.

If you want to know how to collect your debt without upsetting your valued customers, then this is definitely the book for you. I know you would expect me to say that, therefore so that you can judge how honest I am, I have listed below some independent reviews for your perusal. I hope you take the plunge and buy a copy of this book today, so that you and your company can enjoy the prosperity you deserve.

"A very readable book packed with excellent advice. Credit control trainees will benefit greatly from reading it and even the most experienced controllers will learn some useful tips. Also highly recommended to Small Business Proprietors." Charles Woodward, Lloyds TSB Group

"The credit control book of the year. Well written and full of useful advice. A refreshingly up-to-date approach." Brendan Glover Managing Director Inter-Credit International

Alan Dixie has successfully managed, in a most succinct fashion, to create a "How to" work which covers the broad canvas of credit management. His book deserves a permanent corner on the desk of credit managers. Terri Robinson FICM. Vice President Institute of Credit Management.

Customer Reviews

An uncomplicated insight into Credit Control procedures
This book was purchased in an attempt to improve the procedures within my Company. Since taking the ideas on board and using them to our benefit we have had a substantial increase in our profits. I would recommend this book to anybody wishing to restructure their exisiting Credit Control department or even starting afresh.

EXCELLENT BUY FOR ANYONE INVOLVED IN CREDIT CONTROL
THIS BOOK IS SIMPLY THE BEST CREDIT CONTROL BOOK I HAVE EVER READ. IS IS CRAMMED FULL OF USEFUL HINTS AND TIPS FOR THE EFFECTIVE COLLECTION OF OVERDUE DEBTS. ALAN DIXIE BRINGS A WEALTH OF EXPERIENCE TO THE PAGES OF THIS BOOK, IN FACT IT IS LIKE HAVING AN EXPERIENCED CREDIT MANAGER SITTING ON YOUR DESK. THE BOOK IS WRITTEN IN A STYLE THAT MAKES IT EASY TO UNDERSTAND, EVN FOR A NOVICE, YET WILL STILL CARRY A FEW SURPRISES EVEN FOR THE EXPERIENCED CREDIT MANAGER. I CN NOT RECOMMEND IT HIGHLY ENOUGH !!!