Product Details

• Brand: Soothsoft

Customer Reviews

A complete waste of £25!
According to all the promotional blurb the chillow sounds like the perfect answer to the age old problem of keeping your pillow cool, the trouble is it only works for a short amount of time.
Like others I have suffered from having to repeatedly turn over my warm pillow in bed until I finally fell asleep, and even if it meant spending £25 to have a nice cool pillow it would have been money well spent. And for the first 15 minutes the chillow does everything it promises, the trouble is after 15 minutes the chillow soon takes on your body temperature and rapidly turns from a cool soothing pillow into a warm sweaty sticky plastic sheet which is far more uncomfortable than a warm pillow would ever be. On two occasions I have even woken up in the middle of the night boiling hot and with a splitting headache as I have overheated while asleep on the chillow.
For short term use on sprains, headaches, hot flushes, back pain, etc... the chillow probably works quite well, but for using a method to keep your head cool while sleeping it is a complete and utter waste of money.
Taking into account that all the chillow is actually made of is a 10mm thick plastic pillow filled with a sheet of foam to which you add 3.3 pints of water, I decided to make my own.
I bought a rubberised inflatable camping pillow from an online camping retailer for £2.99 (the old style square type, red on one side blue on the other), a small funnel for 99p. Filled the pillow with water using the small funnel, and now I have a water filled pillow that stays cool for about 8 hours, from the moment my head hits the pillow to the time I wake up. I have never slept better in all my life and my 'homemade chillow' only cost me £3.98!

Faulty design and item witn no customer service
Like a lot of reviews, this is a short lived product. Does feel uncomfortable and smells of chemicals when you press your head against it and after a few weeks of use, the creases will cause leaks. After that the product is useless. It's a faulty product since it doesnt state that it will only last for a short time and claims to last for years. After emailing the company I received no reply and they are not interested in replacing the product or providing any customer service. It's a nice idea, but flawed and backed up by a poor customer response..

Dosent last that long
I am now on my 4th Chill Pillow, the idea is good, but the pillow dosent stay cool all night. I suffer badly with hot flushes and need to keep turning the pillow to find the cold patches. Because I sweat a lot the pillow gets marked and the last three have leaked at the bottom seam.